Support when it's needed
Customer Download


This site is intended as an access portal to use Simple Help remote support software, owned and maintained by Andrew Forbes.

Running on a Windows 2008 Datacenter server in the Amazon EC2 Cloud, hosted in Ireland, with a 99.95% guaranteed uptime, remote support over the internet is always available as long as both the customer and technician have a working internet connection.

The system supports 5 methods of communication, and automatically selects the fastest method supported by both the customer and technician connections. Security is assured as all communication is encrypted end-to-end. The software supports all current operating systems, including Windows (2000, XP, Vista, 7, 8, 8.1, 2003, 2003 R2, 2008, 2008 R2, 2012, 2012 R2), Mac OSX, and most Linux distributions as well. The code behind the site automatically sets the default download to the version compatible with your operating system.

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